Conditions of UseTerms & Other Useful Information Returns You can contact us by email. to arrange a return. We will refund you the cost of the item, but not the shipping charge or costs of transport in either direction unless the item was faulty or was not what was ordered. It is important that you inspect your goods thoroughly on receipt. if the package is obviously damaged when delivered to you please inform the delivery person and complete the appropriate paperwork before informing us. If you have received goods that are either faulty or an incorrect order please contact us within 48 hours of receiving them so we can issue either a refund or replacement, and so we can arrange for the item to be returned to ourselves at our expense. Out of Stock Items Goods are sold subject to availability and stock levels can change after an order has been placed. If a product goes out of stock before we can ship it to you then you will be contacted immediately by email. If an item is showing as out of stock please feel free to email us to enquire when it is expected to be available again. Pricing We reserve the right to alter prices at anytime. Prices of products already purchased but not yet delivered will not be altered. All prices are shown in pounds sterling and include vat, but do not include delivery unless otherwise stated. Products Our products are described as accurately as possible, as colours and styles may vary slightly due to changes in products by the suppliers and we can accept no responsibility for these changes. In the rare event that an item is incorrectly priced on the website, we reserve the right to not supply that item at said price. The normal price will be offered instead. All measurements are approximate but we will try to be as accurate as possible. If further information is required regarding a product please contact us by email or telephone and we will gladly describe the product in further detail. Cancellations If you wish to cancel your order before dispatch please contact us either by telephone on: 01278 686332 or e-mail: orders@posttheperfectpresent.com as soon as possible. Non delivery With all delivery options, particularly those which require a signature, non delivery will occur if there is nobody available to accept the parcel at the destination. In the case of special delivery it is only a guaranteed service by 1pm if there is somebody there to accept and sign for it. With each option when a parcel is unable to be delivered to the recipient, a card will be left advising you that an attempt to deliver has been made and your parcel, in most cases, will be taken to your local delivery office. it is then the customers responsibility to arrange a re-delivery or collection of the parcel. Placing an order through the website is notification that you agree with Post the Perfect Presents terms and conditions. |




